Cancellation Policy

Cancellation and No Show Policy 

At Maison Esthetique Christiane Bourque Spa, your appointment time is reserved especially for you. We understand that schedule changes may occasionally arise and appreciate advance notice whenever possible.

While 48 hours notice is greatly appreciated, we require a minimum of 24 hours notice to cancel or reschedule single services.

For multiple services booked in the same day, spa packages, and group bookings, a minimum of 72 hours notice is required.

Appointments canceled or rescheduled outside of the required notice period, as well as missed appointments and same day cancellations, will be charged 100 percent of the scheduled service price to the credit card on file.

This policy applies to all individual services, multiple service bookings, spa packages, specialty treatments, and group appointments.

By Booking an appointment, you acknowledge and agree to this cancellation policy. Thank you for respecting our time and the time of our licensed professionals.

We are proud of our accomplishments

The Spa takes the health and safety of our employees and clients seriously.

We are adhering to the hygiene protocols and cleaning & disinfecting standards set by the state.

Logo of the International Association of Professional Spa Owners (IAPO) featuring an open book surrounded by a laurel wreath.
A badge from Expertise recognizing the "Best Day Spas in Boston" for the year 2018, decorated with laurel wreaths.
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